Warranties & Returns

For cash and carry plant material, Knecht’s will credit once, 50% of the purchase price you paid, toward replacement of trees, shrubs, perennials, and evergreens planted by purchaser, which fail to grow through the first year from date of purchase. This limited warranty is valid if you are the original purchaser and have followed our planting, maintenance, and winter protection instructions. Receipt and proof of failed plant is required for any warranty claims. The extension of a 50% warranty makes us partners in your purchase. We agree to supply you with a sound, healthy plant, and you agree to follow our planting and care instructions to give your new plants the right start. Plant failures must be reported within one year of date of purchase.

We provide a one year 100% warranty on plant material—trees, evergreens, shrubs, and perennials when planted in the ground by a Knecht’s crew, which fail to grow through the first year. Plant failures must be reported within one year of date of installation. To validate the warranty, you must follow our care instructions. Plant death caused by the following is not covered under our warranty: mechanical damage, acts of God, animal damage, improper fertilization, changing of site conditions after planting, transplanting the plants after initial planting, drowning or under-watering. Irrigation systems can easily over or under-water plans. Hand watering per our chart is best. Follow our watering instructions, monitor very closely and adjust as needed.

Knecht’s Nurseries & Landscaping reserves the right to notify the owner of poor soil conditions at the planting site which would require amendment or replacement of soils to assure good plant health. If the owner declines to improve soil conditions prior to planting, warranty is void. Good soil conditions are a very important factor promoting long term success of landscape plantings.

Replacement trees/plants will be of comparable size and variety. Replacement trees/plants will be selected by Knecht’s Nurseries & Landscaping. The warranty does not extend to replacement material. Knecht’s Nurseries & Landscaping reserves the right to extend a cash refund of the installed cost of the plant material rather than replacement. Accounts must be paid in full, or be current, before replacement of failed plant material.

If there are any questions or problems with the condition of a plant, you are asked to bring in photos or a small sample of the plant for our examination and suggestions to correct the problems. We reserve the right to inspect the planting site, the plants in question, and to suggest corrective measures as necessary.

Annuals: There is no warranty on these seasonal plants. If properly cared for and watered –these plants should provide you with a full summer of enjoyment!